Shipping policy
Thanks for choosing NootriFoods! We're excited to get our delicious and healthy products to you. Here's what you need to know about our shipping process:
*1. Processing Time:*
All orders are typically processed and shipped within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You'll get another notification with tracking information when your order has shipped.
*2. Shipping Rates & Delivery Estimates:*
Shipping charges for your order will be calculated and displayed at checkout.
- *Standard Shipping (within India):*
- Estimated delivery: 5-7 business days
- Cost: [Specify your standard shipping cost, or state "Free for orders over ₹X"]
- *Express Shipping (within India):*
- Estimated delivery: 2-4 business days
- Cost: [Specify your express shipping cost]
_Please note:_ Delivery times are estimates and may vary due to external factors outside of NootriFoods' control (like courier delays, public holidays, or unforeseen circumstances).
*3. Shipping Confirmation & Order Tracking:*
Once your order ships, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track your order's journey directly from the courier's website.
*4. Shipping Destinations:*
Currently, NootriFoods ships to all locations within India. We do not offer international shipping at this time.
*5. Damages & Lost Packages:*
NootriFoods is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. If your package is lost in transit, please contact us at [Your Customer Service Email] and we will assist you in contacting the carrier.
*6. Incorrect Address:*
Please ensure your shipping address is correct at checkout. NootriFoods is not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, you may be responsible for re-shipping costs.
If you have any questions about your order or our shipping policy, please don't hesitate to contact us at [Your Customer Service Email].
*Remember to fill in the bracketed information* like your specific shipping costs, free shipping thresholds, and customer service email! You can also adjust the delivery estimates based on your actual experience. Hope this helps! 👍