Refund policy

NOOTRI FOODS Return policy

1.  Eligibility for Returns:

•  Returns are accepted only for damaged, defective, or incorrect items received.
• Food products and perishable items are not eligible for return unless they are damaged or expired.
• Customers must report any issues within 24-48 hours of receiving the package.
  Return Process:
• Customers must provide clear images or videos as proof of the issue.
  The support team will review the request and approve or deny it based on the evidence provided.
• Once approved, the item can either be replaced or refund will be provided.

Return Process:

• Customers must provide clear images or videos as proof of the issue.
• The support team will review the request and approve or deny it based on the evidence provided.
• Once approved, the item can either be replaced or refund will be provided.                                                                                                                              Replacement & Refunds:
• Replacement is processed for the same product if available.
• If a replacement is not possible, a refund will be issued.
• Refunds may take 5-7 working days to reflect in the original payment method.
                                                                                                                            Non-Returnable Items:
• Opened or used products.
• Items without original packaging.
• Products that were delivered correctly but no longer wanted by the customer.